• John Wagner Jr. 617-620-6222
  • Tony Musso 203-525-0209
  • John Wagner Sr. 203-892-2388

Privacy Policy

Focused Sales Associates – WE RESPECT & PROTECT YOUR PRIVACY

Your privacy is critically important to us. At Focused Sales Associates, we have a few fundamental principles:

  • We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
  • We store personal information for only as long as we have a reason to keep it.
  • We aim for full transparency on how we gather, use, and share your personal information.

Below is Focused Sales Associates’ privacy policy, which incorporates and clarifies these principles.

What This Privacy Policy Covers

This Privacy Policy applies to information that we collect about you when you use:

  • Our website;
  • Our mobile application (including the WordPress mobile app for Android and iOS). Throughout this Privacy Policy we’ll refer to our website and mobile application collectively as “Services.”

Below, we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.

If you have any questions about this Privacy Policy, please contact us.

Information We Collect

We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.  We collect information in two ways: 1) if and when you provide information to us; 2) electronically, through your use of our website or mobile application.

Information You Provide to Us

It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:

  • Basic Account Information: We ask for basic information from you, in order to set up your account.
  • Transaction and Billing Information: If you buy something from us, you provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information.
  • Communications with Us: You may also provide us information when you respond to surveys or when you send us an email, fill out a web form, or call us on the phone. 

 

Information We Collect Automatically

We also collect some information automatically:

  • Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.   
  • Usage Information: We collect information about your usage of our website.  For example, we collect information about the actions that users perform on a site–in other words, who did what, when and to what thing on a site.  We also collect information about what happens when you use our site, along with information about your device (e.g., mobile screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, get insights on how people use our Services, so we can make our Services better.
  • Location Information: We may determine the approximate location of your device from your IP address. We may collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions. We may also collect information about your precise location via our mobile apps (when, for example, you post a photograph with location information) if you allow us to do so through your mobile device operating system’s permissions.
  • Information from Cookies & Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and e-mails. Focused Sales Associates may use cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our website, as well as track and understand e-mail campaign effectiveness and to deliver targeted ads.

How We Use Information

We use information about you as mentioned above and as follows:

  • To provide our Services – for example, to set up and maintain your account, or charge you for any of our Services;
  • To further develop our Services – for example by adding new features that we think our users will enjoy or find useful;
  • To monitor and analyze trends and better understand how users interact with our Services, which helps us improve our Services;
  • To monitor and protect the security of our website, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Focused Sales Associates and others;
  • To communicate with you about offers and promotions offered by Focused Sales Associates and others we think will be of interest to you, to solicit your feedback, or to keep you up to date on Focused Sales Associates and our products; and
  • To personalize your experience using our Services, provide content recommendations and to potentially serve relevant advertisements.

Sharing Information

How We Share Information

We do not sell our users’ private personal information.

We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

  • Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
  • Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information) and those that help us understand and enhance our Services (like analytics providers). We require vendors to agree to privacy commitments in order to share information with them.
  • As Required by Law: We may disclose information about you in response to a subpoena, court order, or other governmental request.
  • To Protect Rights and Property: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Focused Sales Associates, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Focused Sales Associates goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
  • With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so, such as the social media services that you use.
  • Aggregated and De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may analyze and publish aggregate statistics about the use of our Services.
  • Other Site Owners: If you have a WordPress.com account and leave a comment on a site that uses our Services (like a site created on WordPress.com or a site running Jetpack), your IP address and the email address associated with your WordPress.com account may be shared with the administrator(s) of the site where you left the comment.  
  • Published Support Requests: And if you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve the right to publish that request, in order to help us clarify or respond to your request or to help us support other users.

Information Shared Publicly

Information that you choose to make public is–you guessed it–disclosed publicly. That means, of course, that information like your public profile, posts, other content that you make public, and your “likes” and comments on the websites of others that use our Services, are all available to others.  

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so.

Choices

You have several choices available when it comes to information about you:

  • Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this type of information, we may not be able to provide Services to you.
  • Limit Access to Information on Your Mobile Device: Your mobile device operating system should provide you with the ability to discontinue our ability to collect stored information or location information via our mobile apps. If you do so, you may not be able to use certain features.
  • Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
  • Set Your Browser to Reject Cookies: At this time, Focused Sales Associates does not respond to “do not track” signals across all of our Services. However, you can usually choose to set your browser to remove or reject browser cookies before using Focused Sales Associates’ website, with the drawback that certain features of Focused Sales Associates’ website may not function properly without the aid of cookies.

Other Things You Should Know (Keep Reading!)

Ads and Analytics Services Provided by Others

Ads may appear on our website by advertising networks. Other parties may also provide analytics services to us. These ad networks and analytics providers may set tracking technologies (like cookies) to collect information about your use of our website and across other websites and online services. These technologies allow these third parties to recognize your device to compile information about you or others who use your device. This information allows us and other companies to, among other things, analyze and track usage, determine the popularity of certain content, and deliver advertisements that may be more targeted to your interests. Please note this Privacy Policy only covers the collection of information by Focused Sales Associates and does not cover the collection of information by any third party advertisers or analytics providers.

Third Party Software

If you’d like to use third party software like plugins when you use our website, please keep in mind that, when you interact with them, you may provide information about yourself to those third parties. We don’t own or control these third parties and they have their own rules about collection, use and sharing of information. You should review their rules and policies when installing and using third party software.

Privacy Policy Changes

Although most changes are likely to be minor, Focused Sales Associates may change its Privacy Policy from time to time. Focused Sales Associates encourages visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will notify you by revising the change log below, and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification through e-mail or your dashboard. Your continued use of the Services after any change in this Privacy Policy will constitute your consent to such change.

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